Santa Barbara Peptides
Products on this site are sold strictly for laboratory and in-vitro research. They are not for human or veterinary use.
By entering, you confirm you are at least 18 years old and are visiting for legitimate research purposes.
How we handle damaged, incorrect or unwanted items.
Last updated: September 24, 2026
Because our products are research materials whose storage and handling we cannot verify once they leave us, we are unable to accept returns of opened or used products. We want every order to be right, so here is how we handle problems.
If an item arrives damaged, is missing from your package or is not what you ordered, contact us within 7 days of delivery with your order number and a photo of the item and packaging. We will send a replacement or issue a refund for the affected item.
If you change your mind, contact us within 14 days of delivery. Unopened, sealed items in their original condition may be eligible for a refund once returned, at our discretion. Return shipping is the customer's responsibility unless the return is due to our error.
Orders can be cancelled for a full refund until they ship. Contact us as soon as possible with your order number.
Approved refunds are issued to the original payment method. Depending on your bank or payment provider, it can take several business days for the refund to appear.
Start a request through our contact page and include your order number.
